Privacy Policy

Last updated: 12/09/2025

At Valvita (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website valvita.co.uk.

1. Who we are

Valvita is a UK-based business providing cold-pressed juices.
Our website is hosted on the Wix platform: www.valvita.co.uk.

If you have any questions about this policy, you can contact us at:

📧 Email: valentina@valvita.co.uk

2. What personal data we collect

We may collect the following information when you use our website, place an order, or contact us:

Identity details: name, delivery/billing address
Contact details: email address, phone number
Payment details: processed securely through third-party payment providers (e.g. Stripe, PayPal). We do not store your full card details.
Order details: items purchased, delivery instructions
Technical data: IP address, browser type, device information, cookies (see our Cookie Policy)

3. How we use your personal data

We use your information for the following purposes:

To process and deliver your orders
To communicate with you about your order, delivery, or enquiries
To manage your customer account
To send important service updates (e.g. delivery information, product changes)
To comply with legal and tax obligations
To improve our website, services, and customer experience
With your consent, to send you marketing emails and offers (you can unsubscribe anytime)

4. Legal basis for processing

We process your personal data under the following lawful bases (as required by UK GDPR):

Contract: to process and deliver your orders
Legal obligation: to comply with tax, accounting, or regulatory requirements
Consent: when you opt-in to receive marketing communications
Legitimate interests: to improve our website, prevent fraud, and protect our business

5. Sharing your information

We will never sell your data. We may share your personal data only with trusted third parties who help us provide our services, including:

Wix (website hosting and security)
Payment providers (e.g. Stripe, PayPal, Wix Payments)
Delivery services (e.g. couriers to deliver your order)
Analytics tools (e.g. Google Analytics, to improve website performance)

All third parties are required to keep your data safe and use it only for the agreed purposes.

6. How long we keep your data

We keep your personal data only for as long as necessary:

Customer and order data: up to 6 years (for legal and accounting purposes)
Marketing data: until you unsubscribe or withdraw consent
Cookies: as outlined in our Cookie Policy

7. Your rights under UK GDPR

You have the following rights:

Access: request a copy of the personal data we hold about you
Rectification: ask us to correct inaccurate or incomplete data
Erasure: request deletion of your data (unless we need to keep it for legal reasons)
Restriction: limit the way we use your data
Portability: request transfer of your data to another service
Object: to the use of your data for marketing purposes
Withdraw consent: if you previously gave consent, you can withdraw it at any time

To exercise any of these rights, contact us at [your email].

8. Security of your data

We take appropriate technical and organisational measures to keep your personal data secure, including encryption, secure servers, and limited access. Payment data is processed securely by trusted third-party providers.

9. Children’s privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.

📍 Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Valvita
Email: valentina@valvita.co.uk
Website: valvita.co.uk